CoreCMO

Channels & Execution


ABM

Account-Based Marketing moves named target accounts from awareness to pipeline. Forrester benchmarks: up to 40% shorter sales cycles when Marketing, the Business Development Reps (BDRs), and Sales run the account together.

Channels & Execution 3 prompts 1 agent — ABM Account Researcher ~5 min preview

The framework — strategy first


ABM — the strategic foundation.

STRATEGY & PROCESS

Account-Based Marketing moves named target accounts from awareness to pipeline. It requires tight alignment between Marketing, the Business Development Reps (BDRs), and Sales. SiriusDecisions (now part of Forrester) benchmarks show ABM shortens enterprise sales cycles up to 40% and lifts win rates materially when run with Sales alignment.

ABM is a sales discipline that marketing operates.

ABM fails in B2B SaaS for one reason 80% of the time: marketing runs it as a marketing program, and sales treats it as a marketing program. The accounts get touched but never sold to. The right framing flips the ownership. The account list belongs to sales. The pipeline target belongs to sales. The campaign creative, the personalization, the cadence — those belong to marketing. The win belongs to both. Run ABM as a sales discipline that marketing operates, not as a marketing tactic that sales tolerates.

The three ABM tier patterns that earn pipeline

  • Tier 1 (1:1, named-account program): each account has a named Account Executive (AE), a custom microsite, an executive engagement plan, and a quarterly review with sales leadership. Marketing produces 4–6 custom artifacts per account per year. Account count scales to Annual Contract Value (ACV) — see the table below.
  • Tier 2 (1:Few, clustered by segment): vertical-specific landing pages, segment campaigns, and tailored nurture sequences. Each segment gets one named demand-gen owner. Reviews monthly with sales.
  • Tier 3 (1:Many, broader Ideal Customer Profile universe): programmatic display, content syndication, broad LinkedIn targeting filtered to Ideal Customer Profile (ICP) firmographics. Looks like demand gen — operates like an account intelligence layer.

TIER COUNTS BY ACV — THE TABLE THAT MAKES THE RATIOS WORK

Tier counts scale to ACV. The blanket "Tier 1 = 25–50 accounts" assumes a $50K–$200K ACV. At other bands the math changes — at $20K ACV, 50 Tier 1 accounts is a marketing program with no plausible return; at $500K ACV, 25 Tier 1 is leaving territory on the table.

ACV BANDTIER 1 (1:1)TIER 2 (1:FEW)TIER 3 (1:MANY)ANNUAL MARKETING INVESTMENT
Strategic (>$250K)30–60 accounts150–300 accounts1,000–3,000 accounts$400K–$1.2M
Enterprise ($75K–$250K)25–50 accounts100–250 accounts1,000–3,000 accounts$200K–$500K
Mid-market ($25K–$75K)15–25 accounts50–150 accounts500–1,500 accounts$80K–$200K
SMB (<$25K)8–15 accounts30–80 accounts200–600 accounts$30K–$80K — and at this band, ABM is a sales motion with marketing assist, not the other way around

PLG overlay: ABM at PLG companies is almost always an expansion play, not a new-logo play. Product signals (team-invite events, integration installs, multi-workspace usage) — surfaced through PLG signal tools (Common Room, HockeyStack, or in-house data) — replace third-party intent feeds as the primary intent layer. Tier 1 is "accounts with 3+ product-active teams that haven't bought enterprise yet" — the math is much sharper because the activation signal is real product usage, not third-party intent.

Account selection — the conversation that earns sales trust

Most ABM programs fail at account selection because marketing picks the list and sales ignores it. The right pattern is the inverse: sales nominates, marketing scores, Revenue Operations (RevOps) validates. The mechanics: every AE submits their target list at the start of the quarter. Marketing scores each account on a 5-factor rubric (ACV potential, strategic logo value, intent signals, ICP fit, sales-cycle stage). RevOps validates with a third-party intent provider (Bombora, 6sense, Demandbase, ZoomInfo Intent, or Foundry for sales-led motions; Common Room or HockeyStack for PLG product-signal motions) plus a review-site intent feed (G2 Buyer Intent, TrustRadius Intent Signals, or Gartner Peer Insights review activity). The final Tier 1 list is the intersection — and crucially, sales signed off on it.

SCORING FACTORWEIGHTSIGNALS
ACV potential30%Company size, expansion potential, comparable accounts in book
Strategic logo value20%Marquee brand for sales material, vertical signal, geo expansion play
Intent signals20%Third-party intent topic surges (Bombora, 6sense, Demandbase, ZoomInfo Intent, Foundry); review-site intent (G2 Buyer Intent, TrustRadius Intent, Gartner Peer Insights activity); PLG product signals (Common Room, HockeyStack) where applicable; web visits to comparison pages
ICP fit20%Vertical, firmographic match, buying-committee structure resembles closed-won pattern
Sales-cycle stage10%Open opportunity, lapsed deal, never-engaged — investment differs per stage

The Tier 1 account playbook — what each named account gets

For each Tier 1 account, marketing produces (annually): one custom microsite or landing experience, 2–3 vertical-specific case studies with named comparable customers, 1–2 executive-to-executive meeting opportunities (dinner, roundtable, or analyst event), a custom email cadence keyed to buying-committee roles, a LinkedIn engagement layer (sponsored content + InMail to known contacts), and a quarterly account review where marketing presents to the named AE on what's been done and what's coming.

Your ABM Program

The tier structure you actually run, account counts, and sales alignment. Saves to your Brief — every ABM, demand-gen, and account-research prompt uses these.

Saved as [ABM TIER 1], [ABM TIER 2], [ABM TIER 3], [INTENT SOURCES], [ABM SALES REVIEW].

TIERACCOUNT COUNTINVESTMENTMARKETING MOTION
1:1 Strategic[25–50 named accounts]Custom content, executive engagementCustom microsites, direct mail, executive events, personalized LinkedIn
1:Few Segment[100–300 per vertical segment]Vertical-specific content and adsSegment landing pages, vertical campaigns, tailored nurture sequences
1:Many Programmatic[Broader ICP universe]Category content at scaleProgrammatic display, content syndication, LinkedIn broad targeting

1:1 ABM Account Playbook

Account Selection: Collaborate with Sales and RevOps. Select accounts based on ACV potential, strategic value, and intent signals from a third-party intent provider (Bombora, 6sense, Demandbase, ZoomInfo Intent, or Foundry — for mid-market sales-led, 6sense and Demandbase are the primary examples; for PLG, Common Room and HockeyStack surface product-usage signal that third-party feeds can't see).

Account Research: Build a 1-page dossier per account — industry, initiatives, technology stack, buying committee map, recent news.

Personalized Outreach: Create a custom landing page or content piece tailored to that account's specific pain.

Executive Engagement: Invite key contacts to exclusive executive roundtables, dinners, or peer events.

Multi-thread: Ensure at least 3 contacts in the buying committee receive concurrent marketing touches.

Measure Intent: Use intent data tools to track account-level engagement. Escalate to Sales when intent score spikes.

ABM & SALES ALIGNMENT RULE

Every Tier 1 ABM account must have a named AE owner and an active BDR sequence. Marketing does not run ABM in isolation. Marketing owns awareness and nurture; sales owns the conversation.

The prompt pack


Paste-ready prompts for ABM.

Each prompt is a named, named-by-what-it-does deliverable. Click any card to expand the paste-able body. Run against your Operator Brief.

Five copy-paste prompts. Open ChatGPT, Claude, or Gemini. Paste a prompt. Run it. The output of one prompt feeds into the next.

READ THIS ONCE BEFORE ANY PROMPT IN THIS BOOK

These prompts assume you've populated your Operator Brief (the worksheet that lives in /Operator-Brief-Worksheet.docx). When a prompt asks for OPERATOR BRIEF, paste the relevant Brief sections rather than typing context from scratch.

Your output then arrives in your voice, against your buyers, using your differentiators. Not [BRACKETED] generics. The Brief is the difference between an LLM helper and a tool that sounds like you.

Prompt 1

Tier-1 account research brief

A 1-page account dossier with trigger events, buying committee names, and personalized hook.

Build a Tier 1 account dossier. ACCOUNT: [] ACV TARGET: $[] PRODUCT FIT HYPOTHESIS: [1 sentence] Output sections: company overview, recent trigger events (funding, exec hires, M&A, regulatory), named buying committee + LinkedIn URLs, the one personalized hook, the proof asset to lead with, the 30-day outreach sequence outline.

Prompt 2

Multi-thread map

A multi-stakeholder map with relationship status and next action per role.

Map multi-threading on this account. ACCOUNT: [] KNOWN CONTACTS: [list with role + relationship status] DEAL STAGE: [] Identify 6-8 stakeholders across the org. For each: name (or persona if unknown), role, relationship status (cold/warm/champion/blocker), next action this week.

Prompt 3

ABM landing page

A 1:1 landing page brief for one Tier 1 account with personalized hero + 3 proof points.

Write a 1:1 ABM landing page brief. ACCOUNT: [] PRIMARY CONTACT: [role] KEY OBJECTION: [] Output: hero headline + sub (account-named), 3 proof points (industry/role/objection-matched), CTA hierarchy, the case study to feature.

The agent spec


The agent for ABM.

How to install this agent

Five steps from spec to running agent.

  1. System prompt — copy the system prompt block below into your AI tool's system prompt field (Claude Project instructions, Cowork Skill instructions, custom GPT config, or your agent platform's equivalent).
  2. Inputs — wire the inputs as the agent's reference files. The Operator Brief is always input #1; the other inputs vary by agent.
  3. Outputs — the output schema tells you what the agent produces. Use it as a structured-output instruction in the system prompt, or as the format you expect to see back.
  4. Evals — before publishing any output, score it against the eval criteria. Don't ship anything that doesn't pass.
  5. Cadence — set the run cadence on your calendar (or your agent platform's scheduler). Log every run in your wins log.

ABM Account Researcher

Researches tier-1 + tier-2 accounts for ABM motion. Builds the multi-thread map (who’s the EB, who’s the champion, who’s the blocker), pulls trigger events, drafts personalized AE outreach. The agent that powers named-account selling.

Who is this agent
Identity card
NameABM Account Researcher
RoleAccount-based research + multi-thread mapping — the named-account intel layer
OwnerHead of ABM (or Director of Demand Gen if ABM is part of Demand Gen)
Reports toVP Marketing + CRO
Versionv0.5 (supervised)
SurfaceClaude Project + Postgres (per-account research dossiers)
Output target/abm/dossiers/<account-id>.md + /abm/tier-1.md + /abm/outreach-queue/
Review cadenceWeekly tier-1 dossier refresh; monthly tier-1 list audit; quarterly ICP-to-tier alignment review
Mission
Research named tier-1 + tier-2 accounts deeply enough that the AE walks into the first call with the buying committee mapped, the trigger event identified, the persona-aligned angle drafted, and the named champion candidates listed. Be the agent that turns ‘send a few hundred emails’ into ‘eight tier-1 conversations the AE could not have run without you.’
Goals & KPIs the agent moves
Leading indicators — the agent controls these
Tier-1 account dossier freshness (refreshed < 30 days)100%
Buying-committee completeness on tier-1 (all 4 roles named)≥ 90%
Lagging indicators — downstream outcomes with review triggers
AE adoption (AEs reading dossier before first call). Trigger: 2 consecutive months below 70% pages the Head of ABM for dossier-quality + AE-workflow review.≥ 85%
ABM-sourced pipeline as % of tier-1 ARR. Graduated by stage: v0.5 supervised ≥ 15%; v1.0 semi-autonomous ≥ 22%; mature ≥ 30%. Trigger: 2 consecutive quarters below stage floor pages the VP Marketing for ICP-drift + tiering review.≥ 15% at v0.5
What it does
Task list
  1. Daily Pull trigger events for tier-1 accounts: funding rounds, hiring patterns, public statements, product launches, leadership changes, news mentions.
  2. Daily Update dossiers for tier-1 accounts with material trigger events. Page assigned AE if event is high-signal.
  3. Weekly Refresh tier-1 dossier for every account where the AE has an active deal stage change in the last 7 days.
  4. Weekly Draft personalized outreach for tier-1 AE follow-ups. Cite the trigger event + the persona angle + the customer-story fit.
  5. Weekly Map buying committee across tier-1: who’s the EB, who’s the champion candidate, who’s the technical / compliance gate, who’s the user.
  6. Monthly Tier-1 list audit: which accounts have moved out of ICP? Which new accounts have moved in? Recommend changes.
  7. Monthly Compile the monthly ABM digest — tier-1 pipeline, multi-thread density, dossier-to-pipeline conversion.
  8. Quarterly ICP-to-tier alignment review with ICP Researcher + Sales Director. Are the tier-1 criteria still right? Are tier-2 accounts converting at a different rate than expected?
  9. Event When a new tier-1 account is added, build the v0.5 dossier within 7 days.
  10. Event When Persona Researcher updates persona profiles, audit tier-1 buying-committee maps for alignment.
  11. Event When Win/Loss surfaces a multi-threading pattern, propagate to tier-1 dossiers.
Schedule grid
TaskFrequencyDurationOutput goes to
Daily trigger-event scanDaily 06:00~20 minAssigned AEs + Sales Director if material
Daily dossier updates (high-signal events)Daily 07:00~30 minAssigned AE (Slack DM)
Weekly tier-1 refreshWeekly Mon 10:00~60 minAEs + Sales Director
Weekly outreach draftsWeekly Mon 14:00~90 minAEs (approval gate before send)
Weekly buying-committee mappingWeekly Wed 11:00~60 minAEs + Persona Researcher Agent
Monthly tier-1 list auditMonthly 1st~90 minSales Director + ICP Researcher Agent
Monthly ABM digestMonthly 5th~30 minVP Marketing + CRO
Quarterly ICP-to-tier alignmentQuarterly Q-1 days~2 hoursVP Marketing + CRO + Sales Director
Triggers

Scheduled (cron-style):

ScheduleWhat it runs
0 6 * * *Daily trigger-event scan
0 7 * * *Daily dossier updates
0 10 * * 1Weekly tier-1 refresh
0 14 * * 1Weekly outreach drafts
0 11 * * 3Weekly buying-committee mapping
0 9 1 * *Monthly tier-1 audit
0 9 5 * *Monthly ABM digest

Event-driven:

EventWhat it runs
Tier-1 account fires a high-signal trigger event (funding, EB hire, public statement)Update dossier + page AE within 4 hours
New account meets tier-1 criteriaBuild v0.5 dossier within 7 days
Tier-1 account opportunity moves to Negotiation stageRefresh dossier + draft multi-thread expansion outreach within 48 hours
Persona Researcher updates persona profilesAudit buying-committee maps for alignment within 7 days
Win/Loss surfaces a multi-threading patternPropagate to all tier-1 dossiers within 14 days
Who it works with
Inputs
SourceTypeCadenceRequired?
Operator Brief (Sections 2, 3)MarkdownRead every runRequired
ICP Researcher Agent scorecard (per-account grades)JSONContinuousRequired
Persona Researcher Agent persona profilesMarkdownContinuousRequired
Account Intel Hub per-account recordsJSONLive queryRequired — primary upstream
Trigger event sources (news APIs, SEC filings, LinkedIn API, hiring feeds)APIDailyRequired
CRM opportunity + stage dataAPIReal-timeRequired
Proof Library Agent (customer references)APILive queryRequired — for outreach personalization
Tier definition criteriaYAMLQuarterlyRequired — core config
Outputs
OutputFormatTarget pathAudience
Tier-1 account dossierMarkdown/abm/dossiers/<account-id>.md (refreshed weekly)Assigned AE + Sales Director
Tier-1 watchlistMarkdown table/abm/tier-1.mdVP Marketing + CRO + Sales Director
Personalized outreach draftsMarkdown + email body + LinkedIn DM/abm/outreach-queue/<account-id>-<date>.mdAssigned AE (approval gate)
Buying-committee map (per tier-1)Markdown + diagram/abm/committee-maps/<account-id>.mdAssigned AE + Persona Researcher
Monthly ABM digestMarkdown + chart bundle/abm/digests/YYYY-MM.mdVP Marketing + CRO
Daily trigger-event alertsSlack DM + ticketSlack DM to assigned AEAssigned AE
↑ Upstream — agents/sources that feed this one
  • Operator Brief (human-maintained). ICP + personas + voice rules ground every dossier.
  • ICP Researcher Agent. Per-account scorecard grades the tier-1 criteria.
  • Persona Researcher Agent. Persona profiles + propensity scores inform buying-committee mapping.
  • Account Intel Hub. Per-account intelligence record is primary input.
  • Signal Router. Routes trigger events into the agent’s queue.
  • Proof Library Agent. Surfaces best-matched customer references for outreach personalization.
↓ Downstream — agents/humans that consume its output
  • Assigned AE (human). Reads dossier before first call; uses outreach drafts (with personalization) to engage tier-1.
  • Sales Director (human). Reviews tier-1 watchlist; owns tier promotions / demotions.
  • Paid Media Agent. Receives tier-1 list for LinkedIn ABM campaign builds.
  • Field Marketing Agent. Receives tier-1 list for event attendee prioritization.
  • Account Intel Hub. Receives dossier updates for the per-account record.
  • Brief Sync Agent. Receives tier-criteria drift signals for Brief updates.
Human escalation paths
Trigger conditionEscalate toWithin
Tier-1 dossier > 30 days unrefreshedSales Director + Head of ABMSame week
Buying-committee coverage < 70% on tier-1Sales Director + Persona Researcher AgentSame month
Tier-1 account AE adoption < 70% (AE not reading dossier)Sales Director + VP MarketingSame week (enablement gap)
New tier-1 account at T+10 days with no dossierHead of ABMImmediate
ABM-sourced pipeline drops > 20% QoQVP Marketing + CRO + Head of ABMSame quarter
How to build it
System prompt
You are the ABM Account Researcher for [COMPANY]. YOUR JOB Research named tier-1 + tier-2 accounts deeply enough that the AE walks into the first call with the buying committee mapped, the trigger event identified, the persona-aligned angle drafted, and named champion candidates. Turn "send a few hundred emails" into "eight tier-1 conversations the AE could not have run without you." INPUTS (always read in this order) 1. /operator-brief.md (Sections 2, 3) 2. /icp/scorecard/<account-id>.json - per-account grade 3. /accounts/<account-id>.json - Account Intel Hub record 4. /personas/profiles/*.md - persona profiles 5. /abm/tier-criteria.yaml - tier-1 definition 6. Today's trigger-event feed (news, LinkedIn, hiring, SEC filings) OUTPUTS - /abm/dossiers/<account-id>.md (refreshed weekly) - /abm/tier-1.md (watchlist, refreshed monthly) - /abm/outreach-queue/<account-id>-<date>.md (per-touch drafts) - /abm/committee-maps/<account-id>.md (per-account) DOSSIER STRUCTURE (every tier-1 dossier has these sections) 1. Snapshot - employee count, revenue, recent funding, strategic state 2. Trigger events - what's happening NOW that opens the buying window 3. Buying committee - EB / Champion / User / Technical, with named individuals + LinkedIn URLs + tenure 4. Persona angles - per role, the angle that resonates per Persona profile 5. Proof candidates - 3 best-matched customer references from Proof Library 6. Recommended first-move - 1-line directive for the AE 7. History - prior touches, prior opportunities, prior stages RULES 1. Every named individual cites LinkedIn URL + tenure + role. 2. Trigger events cite source URL + date. 3. Outreach drafts cite which trigger event + which persona angle + which customer reference. 4. Buying-committee assignments require CRM-declared OR verified LinkedIn - never inferred from name pattern. 5. Outreach drafts go to AE - AE personalizes + sends from their account. ESCALATION - Dossier >30 days unrefreshed: Sales Director + Head ABM same week. - New tier-1 with no dossier at T+10: page Head ABM immediately.
Tools & integrations
Platform / toolUsed forRequired?
Claude Project + Postgres (dossier history)Reasoning + stateRequired
LinkedIn API + Sales NavigatorBuying-committee verification + tenure dataRequired
News API + Google News + SEC EDGARTrigger event sourcingRequired
Salesforce / HubSpot APICRM account + opportunity stateRequired
ZoomInfo / Clearbit / ApolloFirmographic + contact enrichmentRequired
Account Intel Hub APIPer-account record queryRequired
Proof Library Agent APICustomer reference retrievalRequired
Slack APIAE notifications + outreach deliveryRequired
Guardrails — what it must not do
  • Never send outreach directly. AE sends from their own account.
  • Never assign a buying-committee role without verified evidence (CRM-declared or LinkedIn match).
  • Never use scraped personal data outside the consented LinkedIn / professional context.
  • Honor GDPR + CCPA when storing per-person research records.
  • Never share tier-1 dossiers outside the marketing + sales scope.
  • Never modify tier-criteria autonomously. Tier-criteria changes are quarterly.
  • Honor proof library consent flags — never share customer references the proof library hasn’t cleared.
Evals + hallucination defense

Evals — output quality checks:

  1. Dossier freshness. Weekly: % of tier-1 accounts with dossier refreshed < 30 days. Target 100%.
  2. AE adoption. Monthly: % of tier-1 first calls preceded by AE reading the dossier. Target ≥ 85%.
  3. Buying-committee completeness. Monthly: % of tier-1 with all 4 roles named + verified. Target ≥ 90%.
  4. ABM-sourced pipeline ratio. Quarterly: tier-1 sourced ARR vs. tier-1 ARR total. Target ≥ 30%.

Hallucination defense — specific checkpoints:

  • Every named individual cites LinkedIn URL + verified title.
  • Trigger events cite source URL + publication date.
  • Firmographic claims cite ZoomInfo / Clearbit / Apollo source + refresh date.
  • Customer reference recommendations trace to Proof Library Agent entries.
  • When the agent isn’t sure if a contact is still in role, mark stale rather than assert.
Maturity curve + first-run checklist
v0.1 — Manual-assistAgent drafts dossiers on-request. AEs research the rest. Useful from day 1.
v0.5 — SupervisedDaily trigger watch + weekly refresh + monthly audit on. AEs approve outreach drafts before send. Default ship state.
v1.0 — Semi-autonomousAfter 90 days clean evals + AE adoption ≥ 85%, agent can auto-publish dossier updates without HoABM gate. Outreach drafts always AE-approved before send.

First-run checklist — 5 steps from spec to running agent:

  1. Author tier-1 criteria YAML with Sales Director + Head of ABM + ICP Researcher.
  2. Wire LinkedIn + News + SEC + CRM + Account Intel Hub inputs.
  3. Build v0.5 dossiers for the first 25 tier-1 accounts. AEs rate them for usefulness.
  4. Turn on weekly refresh + daily trigger watch. Subscribe each AE to their account alerts.
  5. Schedule monthly audit + quarterly ICP-to-tier review. Log every run.
Strategic · Creative · Data Driven · Revenue Accelerator